WE TRY TO ALWAYS PROVIDE BETTER SERVICE FOR OUR CUSTOMERS.
If there is any problem with your order,
please let our CS Center know about it via [contact us].
For those who would like to return / exchange our items must notify via
[contact us] within 7 days of receipt.
RETURN SHIPPING AND PROCESSING
We will provide free return shipping if your return is caused
by our error (damaged, defective, or incorrect item, etc.).
In other cases(Simple change/cancel/not suitable for your skin),
a return postage fee will apply to you.
1. Provide us with specific reasons through [contact us]
2. After checking the reasons, please return the package by using normal registered mail only if the return is possible.
3. Your money will be back to your Paypal account in 3 days from the arrival of your returned products.
CANCEL / CHANGE / CHANGE / REFUND ORDER
After the confirmation of your order, Cancel / Change / Refund is only possible before the product is shipped from the company.
After it is delivered , it’s impossible to Cancel / Change / Refund.
Also we can't help you Cancel / Change / Refund your order if the products used.
For this case, you can Cancel / Change / Refund only by [contact us] within a week.
Extra cost will be your responsibility.
Please frequently check the status of your packages.